| FAQs |
|
Can I count on Link Waves for all my networking needs? You bet. We carry over 20,000 products from 110 of the top manufacturers in the trade, with new technology arriving every day. Chances are we have what you need. What are your business hours? Feel free to give us a ring at 877.207.8998 Monday through Friday 8 a.m. to 8 p.m. Eastern Standard Time. Or fax your order 24 hours a day to 707.221.3762 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it I love discounts. How do I know if I qualify for one? You'll never know if you don't ask! Chances are you may be eligible for one of any number of special buying programs. We offer educational and government pricing and corporate and volume discounts. We also have a generous trade-in program and convenient terms. How fast can I get my order? With the largest stock of new and refurbished network equipment in the nation, in most cases, if you can place an order by 5 p.m. Eastern Standard Time you will receive it the next day. How long does it take to open an account? Five minutes is all it takes. Just ask when you place your order and we can offer a range of financing options and terms. Credit Application Available Online Are your products guaranteed? They sure are - and then some. New products come with the manufacturer's complete warranty, with many carrying a 30-day money-back guarantee. Our refurbished line carries 1 year warranty. Your account manager can explain all the terms of our warranty. What if I am not satisfied with my purchase? We'll do everything possible to make sure that you are 100 percent satisfied. For our complete return policy, go here. And you can go straight to the top of the organization with suggestions, compliments or comments by sending an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |

